Pet Stains and Odor

You know how it goes: The minute you turn your back, your pet decides that your new carpet’s the perfect place to relieve himself.

You clean and clean, but you can’t get rid of that smell. What can you do? Call Time to Shine!



There’s no need for your carpet to announce the presence of your pet. We offer several techniques for getting rid of pet urine stains and odors:

  • Deodorizers
  • Enzymes
  • Subsurface Extraction

We will use a black light and inspection probe to determine the extent of pet damage to your carpet. Has the urine seeped into the carpet backing and padding? Once we know what we’re up against, we can help you decide which method is the best fit for your needs and budget.


Special pet deodorizers can be used as part of the carpet pet stain removal cleaning process for minor problems. Key to this method is allowing enough “dwell time” for the product to work. It needs to sit for an hour to break down the bacteria. Many carpet cleaners aren’t willing to spend the necessary time to get maximum benefit from the deodorizer. We won’t rush it, because we know the odor must be completely eliminated to prevent your pet from returning to that area.


If urine has penetrated the carpet backing, enzymes can be effective as part of the carpet pet odor removal cleaning process. We pour, spray or inject special enzymes into the carpet fibers and possibly into the carpet padding. When the enzymes come in contact with the urine solids, they break down and we suck them back out. This method helps with both pet stain removal and pet odor removal.

Subsurface Extraction

When pet urine has penetrated the carpet padding, subsurface extraction offers a proven method for restoring your carpet. We completely saturate areas affected by stubborn pet stains and odors, allowing the cleaning solution to penetrate carpet fibers and sink deep into the backing, padding, and subfloor. This step rehydrates, emulsifies, and breaks down pet urine solids. A specialty tool called a water claw is then used to flush out the solution and pump it outside into a truck-mounted holding tank. We complete the process by rinsing the area with fresh water.

Subsurface extraction is the most cost-effective method for addressing pet urine and pet stain removal issues. The biggest advantage of this method is that you can count on a 90 percent success rate for pet odor removal.